The ordered products are delivered to the Customer under the following conditions:
Delivery Periods
Delivery periods may vary, depending upon the destination of the order.
After mentioning the shipping address, the Customer is offered two methods of delivery, which differ in value and time period.
Ordered products are sent to the Customer in compliance with his/her selection, no later than 2 days after registering the order.
Let us remind the Customers that with the exception of public holidays, orders placed from Monday to Thursday are processed on the next day, and orders placed on Friday to Sunday evening are processed on the following Tuesday.
Shipping in Armenia
After adding the oils to the cart, you will be able to choose the delivery option. As soon as you select it, the cost will be added to the total, and you will be able to make the payment easily and quickly.
Additional information
- You can always come and buy from our local store
- Delivery in Yerevan is free for purchases of AMD 10,000 or more
- Delivery is free when using "Pick up from us" service in Yerevan
- In other cases, the delivery costs AMD 500 in the center of Yerevan, and AMD 1,450 in all other districts.
Delivery to all regions of the Republic of Armenia is made by Armenian Post within three working days and the cost depends on the order.
The Customer is informed of the shipment of his/her order by an email containing a delivery tracking number.
Tracking and receiving the order
The Customer undertakes to receive the ordered products at the delivery address shown in the order placement. The Customer must date and sign the delivery slip presented by the deliverer. This dated and signed slip is proof of shipment and delivery.
Note : In the cases when the Customer does not accept the product(s) or refuses to accept it/them upon the grounds not defined by law, legal acts or the present Terms and Conditions, the Vendor reserves the right not to refund the amount received from the Customer, which includes costs indicated in Article 4.2.
“Take from us” Method
If the Buyer chooses the “Pick up from us” delivery method when registering the order, he/she must present the order confirmation receipt to receive the parcel. Upon receiving the parcel, the Customer signs the order confirmation receipt.
Note : If another person is to collect the parcel, it is advised that the Customer should mention his/her name and surname, also the approximate date of collecting the parcel, in the field ”Order Notes”.